On the scheduled date and time you drop your car off for repair, we will be waiting for you! Our quick check in process allows us to gather information such as vehicle photographs and signed work authorization, which is necessary when you are making an insurance claim. We will also remind you to collect any personal items like garage door openers, toll passes or parking permits from your vehicle. If you desire we will even arraign for a rental car to pick you up at the repair center or give you a ride to the rental car office close to the repair center.
We do a lot of living in our cars and along the way we pick up dirt and debris. Dirt and Debris can affect our ability to see damage on the exterior of your vehicle or to diagnose damage on the interior. That is why we start our in shop repair process by washing, vacuuming and cleaning your vehicle from top to bottom. Our skilled technicians also provide detailing services to make your vehicle like new again.
Lithia Auto Stores