Lithia Motors Launches Apple Business Chat

Lithia Motors, Inc. today announced it is available to customers on Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.

"We are thrilled to support Apple Business Chat, which gives us a powerful and engaging connection with our customers," said Bryan DeBoer, President and CEO of Lithia Motors. "Most of our customers prefer iOS, and we always want to exceed their expectations when they experience Lithia." Apple Business Chat makes communicating with Lithia as easy as messaging a friend, so we expect it will quickly become our customers preferred customer service channel.

Lithia Motors customers can use Apple Business Chat to easily schedule service appointments, get a price on a vehicle, apply for financing, value a trade-in, or just ask a question 24 hours a day 7 days a week all by searching Lithia Motors using Safari, Maps, Search and Siri. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.

To start an Apple Business Chat, customers can click the 'Chat with Messages' button on Lithia's website. A conversation with Lithia agents will open instantly in the Messages app, and users can take their time responding when it's convenient.

Apple Business Chat is now available to users and businesses in Australia, Canada, France, Germany, Hong Kong, Italy, Japan, Singapore, Switzerland, UK and US, and is built into iOS 11.3 and higher. For more information visit:
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